‘User’ : The user is the person who makes the booking and
takes responsibility for all other passengers in his/her party.
Airport Transfers : Transport provided to clients travelling
to/from travel centres such as Airports.
Resort-Link Transfers : Transport provided to clients
travelling to/from resorts or local towns/train stations to/from other
resorts or local towns.
All reservations requests submitted by the ‘User’ through the
website’s online booking system will be confirmed by a confirmation
email sent by the Website, in order to be considered ‘Accepted’.
Reasonable efforts will be made to ensure that the User will receive
this confirmation email in the 2-4 hours following the sent of the
The ‘User’ is responsible for the accuracy of the details (contact
details and transfer details) he/she provides through the online booking
system. It is his/her responsibility to correctly fill in the
Reservation Form and check the accuracy of the details of his/her
booking confirmation email.
The reservation function offered by TRAVELSECRET.GR is
free of any charge, to its users. The User (customer of the transfer
service) will have to pay in cash, his/her Vehicle transfer service
provider when arriving at his/her destination or prepay by credit card.
The User can change or cancel his/her reservation up to 24 hrs
before, without any charge.
can not be held responsible for various unexpected events that might
take place before or during your transfer (such as accidents, events of
political nature, roads blocked due to extreme natural phenomena or
other phenomena of a higher power, extreme adverse driving conditions,
unexpected mechanical problems and failures of our vehicles, strikes
declared by the local Taxi Unions etc.) which will prevent us from
providing you our services as have been agreed. We also can not be held
responsible for any damage caused to you due to a delayed arrival at
In the case of such unforeseen events we will notify you immediately
of our inability to provide you with our services and we will provide
all possible information in order to help you get alternative modes of
All prices are inclusive of (VAT). Prices include fuel and vehicle
fees, the chauffeurs’ remuneration and legal liability insurance for all